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Okay, all you English teachers and writers, here’s a topic that will create instant mayhem! If you were writing the following sentence, what pronoun would you put in the blank:

The manager of a fast-food restaurant should always be aware of ___________ responsibility to provide a pleasant environment for the customers. The choices are     (a) his, (b) her, (c) his or her, (d) their.

I’m testing the waters here to see if there’s any agreement and look forward to your responses. It will also be helpful if you comment briefly about why you chose your answer.

Stay tuned for more explanation as to how we — and the English language — got into such a quandary.